EXPERIENCE AS BUSINESS

PerspectivePeopleProductPerformanceProfits

“Every Guest…”

WHAT WE DO

Business Coaching

Despite demanding circumstances some Hospitality professionals achieve outcomes that others don’t, no matter how hard they try. What is their secret?

Two words: Business Coaching.

Real-World Consulting

SHG offers a comprehensive portfolio of hospitality business solutions. 100% of our work is uniquely designed to ensure the outcomes have a highest degree of context and utility for the individual operator and their business.

Workshops

Our workshops provide operators with 'real-world' strategies and tools that can be used to drive meaningful change and growth in their people and their business.

Public Speaking

Jeffrey addresses businesses that encompass the restaurant & hotel industry, retail, non-profits, trade organizations, start-ups, and other audiences on topics including culture, better people practices, guest experience, leadership and business development issues.

Training

If you don’t find a way for you and your business to keep abreast of the latest skills, best practices, processes, technologies and market insights, you will quickly start to find yourselves at a disadvantage: missed business opportunities, outdated thinking, stale experiences, stalled growth and so on.

Meeting Facilitation

We help change perspective, infuse groups and ideas with energy, address the elephants in the room, broaden possibility and potential.

“…Every Experience…”

BUSINESSES WE SERVE

Restaurants

Hotels

Retail

Resorts

Sports Venues

Banquets & Caterers

Conference & Event Facilities

University & Corporate Foodservice

Airports

Any business that wants to utilize a Hospitality model to create unique and meaningful experiences...

“…Every Day”

HOW WE CAN HELP

Evaluating

Using the SHG Audit process to facilitate learning, better decision making, growth opportunities and take informed action.

Planning

The SHG Strategic Planning efforts will map out the processes and engage the resources needed to innovate your business.

Executing

Rolling up our sleeves and getting to work on creating a meaningful difference in you, your people, your business and your community.
888-998-8744